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• Boarding hours: M- F 9am-11:45; 3pm-5:45; Sunday 9am-11; 5pm-6:45.

• You are responsible for being in control of your dog while entering and exiting the property.

• If your dog will be eating while they are here, you are required to bring their food. Please don't bring ropes, soft toys, rawhides, or bowls.

• If your dog needs to borrow food for more than 2 cups of food you will be charged $2 per cup.

• Dogs who can not be in playgroup will be classified as Fireball or Zodiac dogs and will cost an additional $5 per night.

• We use Composure calming chews and Pet Honesty Hemp Calming chews for dogs who are showing a lot of anxiety. If you do not want your pup to be given a calming chew, please let us know so we can add it to their information.

• Dogs play with their teeth. While every precaution is taken to ensure that dogs are safe, accidents can happen during play time. Any dogs that are identified as instigating problems will be separated from the other dogs as appropriate. Any known injury will be reported to owners as soon as possible.

• Owners are expected wait until they see a team member who has given the OK to enter the building and to NOT walk up to any other dogs who are kenneled.

• All animals are required to have DHPP/DAPP, Bordetella, and rabies vaccines. Any animal that appears to be ill will be isolated from other animals. It is your responsibility to ensure that your pet is up to date on all vaccines and ACDB will not be held liable for illnesses.

• Any dogs displaying symptoms will need to have their vet clear them of contagious illness and serious medical conditions. Any dog diagnosed with a contagious illness within the 7 days prior to their stay will have their stay canceled or be charged $85 per night. Dogs with a known contagious illness will be housed separately from other dogs.

• Any owner who does not disclose their dogs known illness/symptoms will be banned from ACDB.

• Pricing is subject to change and will always be posted on premises and online.

• Images of your pet may be used for marketing purposes.

• In the event of any emergency, owners/emergency contacts will be contacted. If the dog is at risk of losing life or limb, the dog will immediately be transported to a local veterinarian hospital. You need to provide an emergency contact other than yourself in case we can not reach you.

• You give both ACDB and your veterinarian office and any staff of either company permission to disclose information related to the safety and health of your pet, including the release of pet medical records.

• You give ACDB staff permission to make medical decisions for your dog if you/ emergency contact can not be reached.

• All medications must be in their original bottle with the pet name clearly printed on the bottle.

• Arriving more than 15 minutes after your scheduled appointment will add a $15 fee unless we are notified at least 15 minutes before your scheduled appointment time.

• Arriving with out-dated medical or feeding information in the reservation portal will add a $35 fee. We use standard measuring cups when measuring food, not "scoops" or cups from home.

• A stay is not considered reserved until payment is received in full. Owners will be notified if their dogs stay is at risk of being canceled due to non-payment or reaching the booking cap.

• In order to receive a full refund and to not be charged a fee for changing dates, cancellations to boarding reservations need to be completed one full day prior to the stay starting (if drop off is on Friday, I need to know by 6pm on Wednesday). When we are booked to capacity an email will be sent out with letting everyone know the new deadline for changes/ cancellations. After those deadlines, additional nights booked will be charged an additional $10 per dog/ per night above the regular fee and cancellations will receive a 50% refund.